In order for Edinburgh People’s Theatre to function correctly, we often need to gather information from our customers or members. The privacy of our patrons is incredibly important to us and we treat any data we hold with the utmost care.
The below policy outlines what we collect and why and how, if you need to, you can ask us to remove any of your data we have access to.
WHAT DATA DO WE COLLECT?
To offer the best service to you, the data we collect includes:
1.1 Computer tracking data via google analytics about how many times you have visited our website, how long you have spent and what pages you have visited.
1.2 Information that you provide for the purpose of subscribing to our email notifications and newsletter or to complete an action, ie join us.
Information we collect about members maybe collated via phone, email, online and via written documentation. All data is treated with care and securely stored. Data is only accessible to those who need it.
USING YOUR PERSONAL INFORMATION
We will not, without your consent, provide your personal information to any third parties for the purpose of direct marketing.
We may use your personal information to:
2.1 Send marketing that related to upcoming shows or events by post or, where you have specifically agreed to this, by email or similar technology. You can opt out of receiving marketing at any time.
2.4 Deal with enquiries or complaints via our website
2.5 Keep the website secure
We may disclose your personal information to relevant members should this be absolutely necessary, for example passing a ticket enquiry to our Sales team.
In addition, we may disclose your personal information:
3.1 If we are required to do so by law.
3.2 In connection with any ongoing or prospective legal proceedings.
3.3 In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
SECURITY OF YOUR PERSONAL INFORMATION
We will take every precaution to safeguard your on and offline data you have shared with us.
Whilst we take these precautions, the internet is not always secure. Any information you provide to us online is done so at your own risk.
Members are responsible for keeping passwords or login details confidential. We will not ask you for your password except when you log in to the website.
Hard copies of any personal information we hold are stored securely and only kept for as long is as necessary.
You may ask us to provide you with the personal information we hold about you. We will gladly oblige with any request and information will be subject to:
4.1 An administration payment of £10 if the request is deemed manifestly unfounded or excessive.
4.2 The supply of appropriate evidence of your identity such as a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address (to be dated within the last 3 months).
We may withhold such personal information to the extent permitted by law. In order to obtain a copy of the information we hold about you, please contact us at: Marketing Department, Empteezy, 4 Muir Road, Houstoun Industrial Estate, Livingston, Scotland, EH54 5DR.
THIRD PARTY WEBSITES
UPDATING YOUR INFORMATION
We always try to ensure any information we hold about you is as up to date and accurate as possible. Should you need to update us on your details, please contact us.
Edinburgh People’s Theatre. 40 Mayfield Gardens Edinburgh EH9 2BY. Registered Charity SC014988